# Affiliate Statuses

Depending on the affiliate onboarding flow, affiliates may progress through several statuses. Each status represents a specific stage in the onboarding process, as described below.

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#### Approved

The user has been approved as an affiliate.

* Can login
* Has access to his full portal (according to his permissions)

<figure><img src="/files/ch6NB7XThVLxAD5zLlEa" alt=""><figcaption></figcaption></figure>

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#### Rejected

The user has been rejected as an affiliate.

* Can login
* Doesn't have access to the full portal.
* A message will be displayed indicating that the user has been rejected, along with the reason for the rejection.

<figure><img src="/files/yDd3tR6Tp2qnEaZRPCHU" alt=""><figcaption></figcaption></figure>

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#### Pending

The user registered as an affiliate but needs to upload a document or complete a required step.

* Can login
* Doesn't have access to the full portal.
* A message will be displayed indicating that the user is pending, along with any required documents that need to be uploaded.

<figure><img src="/files/six38sYJNYAn8RlVVvPK" alt=""><figcaption></figcaption></figure>

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#### Needs Attention

The user has uploaded the required documents and is now awaiting manager review and final approval of their status.

* Can login
* Doesn't have access to the full portal.
* A message will be displayed indicating that the user status.

<figure><img src="/files/wQQSvPR15SwAwI4lJWAG" alt=""><figcaption></figcaption></figure>

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#### Incomplete

The user has uploaded incomplete or invalid documents and needs to fix it.

* Can login
* Doesn't have access to the full portal.
* A message will be displayed indicating that the user status is Incomplete and managers can add more context in the status reason field.

<figure><img src="/files/RgFXvDKbAd7QgVAFx5Qi" alt=""><figcaption></figcaption></figure>

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#### Archived

The user has been archived.

* Cannot login
* When attempting to login a message will be shown "our account is no longer active. Please contact support."

<figure><img src="/files/Xm1ChUBPs7WrzfnErDYM" alt=""><figcaption></figcaption></figure>

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### Changing an Affiliate's Status

Navigate to **Affiliates** → **Management** → Locate the relevant affiliate → Click the three-dot icon under the **Action** column → **Update Status**

<figure><img src="/files/276GmwStmODqdzPRqkJK" alt=""><figcaption></figcaption></figure>


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